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What if my package gets lost or arrives damaged?

At The Girl Wearing, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any rel

How do I cancel my order?

You will have the option to cancel your order (only if it's pre-order) within your confirmation email. You may also contact our customer service team at [email protected] Please include your order number and the reason for cancellation in yo

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Do you offer refunds or exchanges?

Yes, we offer refunds 14 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that They must comply with our policy and still have the tag attac

What is your shipping policy?

All orders are processed within 1 to 5 business days, after receiving your order confirmation email. You will receive another notification when your order has shipped. Netherlands. 1-5 workingdays. Germany. 1-10 workingdays. France. 1-10 workingdays.

How do I make a return?

Returns must be initiated within14 of receiving your order. Items must be unused and in the original packaging. Sign up your return easily https://thegirlwearing.returnscenter.com/. You can visit any of our retail stores and present your order confir